Effective Date: [24-07-2026]

At Parvesh Smart, we are committed to delivering your orders safely, securely, and on time. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

• Orders are processed on all business days (Monday to Saturday), excluding public holidays.
• Most orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During festive seasons, promotional campaigns, or high-demand periods, processing times may be slightly longer.

Shipping Coverage

We currently deliver products across India through trusted courier and logistics partners.

If your location is serviceable, your order will be shipped to the delivery address provided during checkout.

Estimated Delivery Time

Delivery timelines depend on your location and courier availability.

• Metro Cities: 2–5 Business Days
• Tier 2 & Tier 3 Cities: 3–7 Business Days
• Remote Areas: 5–10 Business Days

Please note that these are estimated delivery times and may vary due to weather conditions, natural disasters, transportation delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

We may also offer:

• Free Shipping on selected products
• Free Shipping during promotional offers
• Special shipping rates for bulk orders

Additional shipping charges may apply for oversized or heavy products.

Order Tracking

Once your order has been shipped, you will receive:

• Order Confirmation Email
• Shipping Confirmation
• Tracking Number
• Courier Partner Details

You can use the tracking number to monitor your shipment’s status.

Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery cannot be completed due to:

• Incorrect address
• Customer unavailable
• Incorrect contact details
• Refusal to accept the shipment

the package may be returned to us. Additional shipping charges may apply for re-shipment.

Delivery Address

Please ensure that your shipping address, mobile number, and PIN code are accurate before placing your order.

Parvesh Smart is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Damaged or Missing Products

If your order arrives:

• Damaged
• Opened
• Missing items
• Incorrect product

please contact our customer support within 48 hours of receiving the shipment.

To help us resolve the issue quickly, kindly provide:

• Order Number
• Product Photos
• Package Photos
• Invoice (if available)

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

• Weather conditions
• Natural disasters
• Public holidays
• Courier network disruptions
• Government restrictions
• Unexpected logistics issues

We appreciate your patience and understanding in such situations.

International Shipping

Currently, we only deliver within India.

For international orders or export inquiries, please contact our customer support team before placing your order.

Order Cancellation

Orders can be cancelled only before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted. Please refer to our Cancellation & Refund Policy for more information.

Customer Support

If you have any questions regarding shipping or delivery, please contact us:

Parvesh Smart

Address: [Khasra No. 447, Amin Road, Near Sai Mandir, Ram Nagar, Kurukshetra Haryana 136118]

Phone: [99969-49361]

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM

We are committed to providing a smooth and reliable shopping experience and will be happy to assist you with any shipping-related queries.